Delivery info

When do you deliver? 

Dinner Dispatch delivers prepped dinners every Monday (with a few weeks off here and there). We generally deliver in the 3-6pm window, and you'll receive text notifications when we are on our way and when we've dropped off your meals! 

Do I need to be home when you deliver?

There's no need to be home right at the time of delivery because the meals are in a cooler, but it's important that someone move the meals into refrigeration within a couple of hours.

How much does delivery cost?

Our base delivery fee is $4 from our kitchen at 1620 Pleasant St, and then $0.50 per mile, with a maximum fee of $10. You are also eligible for a flat $6 delivery fee with any order of $150 or more. 

Where do you deliver?

We regularly deliver anywhere within 20 miles of our kitchen but have a large enough customer base in Ames that we also deliver to that community. If you place an order and are outside of our normal 20-mile delivery range, we will contact you to make alternate arrangements.

Can I pick up my meals?

Dinner Dispatch offers limited pickup options upon request. If you pay our delivery fee at checkout and prefer to pick up, please contact us (info@dinner-dispatch.com) and we can refund your delivery fee. 

What if I need to order more?

We know that sometimes you forget to add meals to your order (hello freezer meals!), so if you ever place extra orders for the same delivery date, please know that we'll automatically refund the duplicate delivery fees. 

Thank you for your support! We are proud to be able to pay our delivery drivers decent wages because of customers like you!